The thinking
behind the build.
Notes on the decisions behind the screen: clarity, trust and how an experience behaves.
SN / NOTES01↗DESIGN & TECHNOLOGY
DESIGN & TECHNOLOGY / 3 MIN
Trust is in the details.
What clear offers, truthful portfolios and useful error states have in common.
Read the noteSN / NOTES02↗AI & OPERATIONS
AI & OPERATIONS / 2 MIN
Where AI should stop.
A useful automation has a task, a boundary and a person who can say no.
Read the note